FAQs

What is the source of silver in your Bio-Active Silver products?

Our silver is sourced from one of the largest refineries in the USA with the highest purity at 99.999%.

Can I use Nano47 Bio-Active Silver after the 12-month expiration date?

Yes you can, all Nano47 Bio-Active Silver products carry a 1-year expiration date, supported by evidence from stability studies. It is best to consume fresh within 30 days, our internal studies have shown to be very effective within 20 days. Over time, the concentration may decrease gradually as the silver adheres to (or adsorbs onto) the inside of the pet bottle or the surfaces of the closure system.

Why does Nano47 Bio-Active Silver taste like water?

Our Nano47 Bio-Active Silver product tastes like water because it contains water and silver nano particles, a metallic taste is indicative of Ionic Silver and NOT Colloidal Silver. A strong metallic taste is due to contamination and should not be ingested.

Are other silver products with higher concentrations more effective?

What really makes one silver product more effective than another is not the PPM concentration (more is not always better), but rather the silver nano particles size and concentration in the bloodstream. A 20ppm concentration is the most efficient with a greater surface area.

Can I get a refund?

Due to COVID19 we have Zero return policy. We want you to be totally delighted with our products so we are pleased to offer you a replacement guarantee: to contaminated or broken products.

All you have to do is to send us an email within 2 days from the purchase date and we will send you a similar product.

Strictly, any returns requested after this date with be unobtainable.

How can I pay?

You can pay using all mainstream cards and payment systems including: Visa, Mastercard, Amex, Maestro, Shop Pay, Apple Pay and Google Pay. Please note that we have an SLL certificate and encrypted checkout powered by Stripe which is a reliable payment system ensuring that third parties, as well as ourselves, shall not be able to view your full card details providing you with peace of mind to shop with us today.

If you can’t find the answer you are looking for, please get in contact with us now and we’ll be happy to help…